
Warranty & Guarantee
The Pinehurst Promise
The Pinehurst Promise is our commitment to bringing you a worry-free project experience and an outdoor space that’ll stand up to a lifetime of enjoyment. Here’s what you can expect from our team:
A plan you’ll love from day one
Your backyard is your retreat, so we start with your style, not ours. After visiting your property to get a feel for your space and ideas, we’ll show you how to bring it all together. From there, our experienced designers will craft a plan that’s uniquely yours. This is where the fun really begins! We’ll invite you to our space to unveil your design and walk through it together. You’ll have plenty of time to ask questions, explore samples and fine-tune every detail until it feels just right. It’s your dream backyard, we want you to feel confident and excited about it from the start.
Straight talk from start to finish
Honesty builds trust and we promise to tell it like it is — clear, upfront and always with your best interests in mind. From detailed, itemized estimates to practical design decisions, we’ll make sure everything aligns with your budget and goals. And if anything changes along the way, you’ll be the first to know. Your project manager will keep you informed, addressing issues early and explain things as we go. No surprises, no stress.
An outdoor space built right
Nothing spoils a relaxing backyard retreat like worrying about your landscape. You’re making an important investment, and you should be able to fully enjoy it — no stress, no regrets. We promise expert craftsmanship from a crew who’s seen it all and still refuses to settle for "good enough". Equipped with the best tools, premium materials and a passion for their craft, they ensure every detail is done right. Kick back and enjoy the peace of mind that comes with a space built to last.
A crew that cares
We’re proud to have crews you’ll feel good about welcoming to your home. They’re professional, organized and always respectful of your property — and your neighbors’. Have a question? Just ask! They’re happy to help however they can. Every morning, you’ll see them proudly wearing their uniform and a big smile. And at the end of the day, they’ll leave the site neat and tidy, with tools and materials tucked away. It’s the Pinehurst way.
A landscape that thrives
A beautiful outdoor space isn’t just built — it’s nurtured. Our maintenance teams are plant care experts who understand your landscape is a living, breathing space that deserves attentive care. They’ll spot potential issues before they become problems and give each plant exactly what it needs to thrive. There’s no boring mow-and-blow here — expect thoughtful, expert care to keep your space healthy, lush and thriving year after year.



Warranty
Hardscape & Carpentry:
3 year warranty.
Lighting
3 year labor warranty + manufacturer’s warranty on fixtures.
Plantings
2 year warranty on trees and woody shrubs.
1 year warranty on perennials, ornamental grasses and groundcovers.

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A lifetime of outdoor memories awaits. Let’s transform your backyard today!
